rcc7 Privacy Policy

1. Information We Collect

rcc7 collects personal data from you in a number of ways during the course of your use of the platform. The categories of data we collect are set out below.

Registration & Identity Data

When you create an rcc7 account, we collect the information you provide directly, including:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the 18+ age requirement).
• Email address (used for account communications, transaction notifications, and support).
• Bangladesh mobile phone number (used for OTP verification and account security).
• Username and encrypted password credentials.
• Residential address in Bangladesh (required for enhanced due diligence on higher-value accounts).

Identity Verification Documents

To comply with anti-money-laundering (AML) and know-your-customer (KYC) obligations, rcc7 may request copies of identity documents including your National Identity Card (NID), passport, or other government-issued photo identification. These documents are processed and stored securely and are used solely for the purpose of identity verification.

Financial & Transaction Data

When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, we collect and retain records of:

• Payment method type and last-four-digits identifier (where applicable).
• Transaction amounts in Bangladeshi Taka (৳).
• Transaction timestamps and reference numbers.
• Deposit and withdrawal history associated with your account.

rcc7 does not store full card numbers or mobile banking PINs. Payment processing is handled through encrypted channels, and sensitive payment credentials are never retained on rcc7 servers.

Usage & Behavioural Data

When you interact with the rcc7 platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location (country and city level).
• Device type, operating system, and browser version.
• Pages and game categories visited, session duration, and click-path data.
• Betting and gaming activity logs — game types played, bet amounts, outcomes, and session frequency.
• Login timestamps and login method (password or OTP).

Customer Support Communications

When you contact the rcc7 support team via email at [email protected], we retain records of the communication, including the nature of your query, the response provided, and any documents or attachments you share. These records allow us to maintain service quality and continuity.

2. How We Use Your Data

rcc7 processes your personal data for the following specific purposes. In each case, we rely on a lawful basis for processing as noted:

Responsible Gaming Use of Data

rcc7 uses your betting activity, session length, and deposit frequency data specifically to monitor for signs of problematic gambling behaviour. This processing is carried out in your interest and enables our responsible gaming team to reach out proactively, apply account protections, or enforce self-exclusion arrangements you have requested. This use of data is a core part of the rcc7 service commitment and cannot be opted out of while your account is active.

Marketing Communications

If you have opted in to receive promotional emails from rcc7 — for example, offers tied to BPL season, Eid promotions, or new game launches — we will send communications to your registered email address. You may opt out of marketing communications at any time by following the unsubscribe link in any promotional email or by contacting support. Opting out of marketing does not affect transactional or account-related communications.

3. Data Sharing & Disclosure

rcc7 does not sell, rent, or lease your personal data to any third party. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

Service Providers

rcc7 engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These providers include:

• Payment processors: bKash, Nagad, Rocket, and Upay require transaction data to execute deposits and withdrawals. Visa and Mastercard payment networks require card transaction data for card-based payments.
• KYC and identity verification providers: Third-party identity verification services may process copies of identity documents to confirm your identity during the account verification process.
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive your session and game-activity data as part of delivering their game content within the rcc7 platform. These providers operate under their own data privacy frameworks and are contractually required to protect player data.
• Analytics services: Anonymised, aggregated usage data may be shared with analytics tools to help rcc7 understand platform performance. This data does not identify individual players.

Legal and Regulatory Disclosure

rcc7 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where we are required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity. In such cases, rcc7 will disclose only the minimum data required to comply with the legal obligation.

Business Transfers

In the event that rcc7 undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by rcc7 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer that materially affects how their data is processed.

4. Cookies & Tracking Technologies

rcc7 uses cookies and similar client-side tracking technologies on the rcc7.vip platform. A cookie is a small text file placed on your device when you visit a website. The cookies used by rcc7 serve the following purposes:

Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session, preserve your in-progress game state, and ensure that security tokens function correctly. Essential cookies cannot be disabled without causing the platform to malfunction. They do not collect personally identifiable information beyond what is required for session management.

Performance and Analytics Cookies

rcc7 uses performance cookies to collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last, and where users encounter errors. This data is used exclusively to improve platform performance and user experience. No individual player is identified in this analysis.

Preference Cookies

Preference cookies remember your platform settings — such as your chosen language, display preferences, and last-visited game category — so that you do not need to reconfigure them on each visit. These cookies do not transmit your data to third parties.

Managing Cookies

You can manage and delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in or using the platform's interactive features. Disabling performance or preference cookies will not affect your ability to place bets or play games, but may result in a slightly reduced browsing experience. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

5. Data Security Measures

rcc7 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, and destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your browser or app and rcc7 servers is encrypted using TLS 1.2 or higher. This protects login credentials, payment data, and account communications in transit.
• Password Hashing: User passwords are never stored in plain text. They are processed using a one-way cryptographic hashing algorithm with a unique salt per account, meaning that even in the unlikely event of a data breach, raw passwords cannot be recovered.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA via OTP to their registered Bangladesh mobile number. 2FA provides a second verification layer that protects your account even if your password is compromised.
• Access Controls: Access to personal data within rcc7's internal systems is restricted on a strict need-to-know basis. Staff who handle player data are subject to confidentiality obligations and regular security training.
• Payment Security: rcc7 does not store full card numbers or mobile banking credentials on its servers. Payment processing is delegated to certified payment partners who comply with applicable security standards.
• Incident Response: rcc7 maintains a documented data breach response procedure. In the event of a security incident that poses a risk to your personal data, affected players will be notified promptly in accordance with applicable requirements.

Despite these measures, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your rcc7 account, enable 2FA, and contact support immediately at [email protected] if you suspect any unauthorised access to your account.

6. Data Retention Policy

rcc7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following retention principles apply:

When personal data reaches the end of its retention period, it is securely deleted from active systems and, where applicable, from backup archives within a reasonable subsequent period. Data that has been anonymised such that no individual can be identified from it is no longer considered personal data and may be retained for analytical purposes.

7. Your Privacy Rights

As a player on the rcc7 platform, you hold a number of rights with respect to your personal data. rcc7 is committed to facilitating the exercise of these rights promptly and without undue difficulty. Your rights include:

• Right of Access: You may request a copy of the personal data rcc7 holds about you. We will provide this in a structured, readable format within 30 days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly within your rcc7 account settings; for changes to identity documents or legal name, contact support.
• Right to Erasure: You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other lawful basis applies. Please note that rcc7 is required to retain certain data categories (such as transaction records) for legally mandated periods, and erasure requests cannot override these obligations.
• Right to Restrict Processing: You may request that rcc7 restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and processing is carried out by automated means, you may request that your personal data be provided to you in a portable, machine-readable format.
• Right to Withdraw Consent: Where rcc7 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Object: You may object to processing carried out on the basis of rcc7's legitimate interests, including profiling. rcc7 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.

How to Exercise Your Rights

To exercise any of the rights listed above, please contact the rcc7 Data Privacy team by email at [email protected] with the subject line "Privacy Rights Request". Please include your full registered name, rcc7 username, and a description of the right you wish to exercise. We may need to verify your identity before processing the request. rcc7 will respond within 30 calendar days of receiving a valid, verified request.

8. Policy Updates & Contact

Updates to This Policy

rcc7 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via a notice displayed prominently on the rcc7 platform and, where appropriate, via email to your registered address. The "Effective Date" at the top of this policy reflects the date of the most recent revision.

Your continued use of the rcc7 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must discontinue use of the platform and may request account closure as described in the rcc7 Terms and Conditions.

Children's Privacy

rcc7 is strictly an 18+ platform. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 18. If you are a parent or guardian and believe that a minor in your care has accessed the rcc7 platform or submitted personal data to us, please contact [email protected] immediately so that we can take appropriate action, including account closure and data deletion.

Third-Party Links

The rcc7 platform does not contain links to external third-party websites. This Privacy Policy applies solely to personal data collected and processed by rcc7 through the rcc7.vip platform and its associated support channels.

Contact the rcc7 Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or rcc7's data practices, please reach out to us:

• Email: [email protected] — Subject: "Privacy Policy Enquiry"
• Response Time: We aim to acknowledge all privacy enquiries within 2 business days (Bangladesh Standard Time, UTC+6) and to resolve substantive queries within 30 calendar days.
• Support Hours: 24 hours a day, 7 days a week, including BPL match days and public holidays in Bangladesh.